challenge
To provide comprehensive support for the corporate ICT environment of a group of companies in the construction sector, ensuring continuity, coordination, and responsiveness in a demanding operational environment. At the same time, the client needed to professionalize sales tracking and reduce dependence on manual, slow, and inefficient processes.
solution
We act as the client’s technology department, managing and evolving the corporate IT platform through a CIO as a Service model, providing unified criteria, technological governance, and close collaboration with the business. In parallel, we implemented a CRM to structure and improve all sales tracking, and we are deploying digital assistants and automations to simplify operational tasks and free up team time for higher-value activities.
result
A more integrated and business-oriented organization with better commercial control and greater operational efficiency, achieving a 50% improvement in opportunity tracking, a 35% reduction in manual tasks, and greater traceability in commercial and operational management.
